IGA Lost and Found Pickup Assistance
Collection support for items approved for release by IGA Lost and Found.
View IGA Pickup ServiceA specialist service operated by Ana Kurye
Istanbul Airport Lost Property Courier Pickup
Independent private pickup and delivery service operated by Ana Kurye. We assist after your item has been located by the airport, airline or hotel.
Still searching?
Ana Kurye is not the official airport lost and found office. Please first contact the relevant airport or airline lost property department. After your item has been located and approved for release, we can assist with authorized pickup and delivery.
Independent private service. Not affiliated with Istanbul Airport, iGA, Turkish Airlines or any official Lost Property Office.
Operated by Ana Kurye
Founder and Service Coordinator: Özlem Boz
Ana Kurye is an Istanbul-based private courier company providing authorized lost property pickup, hotel delivery, airport hand delivery and international shipping coordination.
About Ana KuryePopular services
Popular Lost Property Services
Choose the most relevant Istanbul Airport lost property service and send your case details for review.
Turkish Airlines Lost Property Pickup
Private courier help after the airline or baggage office confirms release.
View Turkish Airlines PickupLost Phone Pickup
Authorization, airport follow-up and secure delivery for approved phones.
View Lost Phone PickupLost Luggage Pickup
Suitcase, cabin bag and backpack collection after office approval.
View Lost Luggage PickupAirport Transit Hand Delivery
Meeting point planning for approved items needed during airport transit.
View Transit DeliveryHotel or Address Delivery
Secure handover to hotels, residences, offices or agreed points in Istanbul.
View Hotel Delivery OptionsInternational Shipping Assistance
Packing and carrier handover support for eligible items after approval.
View Shipping AssistancePower of Attorney Guidance
Practical authorization guidance before a courier is assigned.
View Authorization GuideREAL OPERATIONS
Real Airport Lost Property Recovery Stories
See how Ana Kurye has helped travelers collect and deliver belongings recovered from Istanbul Airport, airline offices and hotels.
Hotel Phone Pickup and Airport Hand Delivery at Istanbul AirportA forgotten phone at an Istanbul hotel was collected, stored safely overnight and hand-delivered during airport transit.
- Item
- Phone
- Pickup
- Lions Royal Hotel, Istanbul
- Delivery
- Istanbul Airport transit meeting point
Sabiha Gokcen Airport Left Luggage Collection and Shipping to LondonAuthorization, storage payment, courier details and PTT shipping were coordinated after the suitcase was released.
- Item
- Suitcase
- Pickup
- Sabiha Gokcen Airport Left Luggage Office
- Delivery
- Richmond, London, United Kingdom
A Lost Bag Waiting at Istanbul AirportOne message from Minneapolis started authorization, airport approval, customs inspection and secure recovery.
- Item
- Luggage
- Pickup
- Istanbul Airport
- Delivery
- Minneapolis, USA
A Lost Phone, a Closing Deadline and a Courier Who Would Not Give UpAn urgent late-night recovery moved through authorization corrections, airport approval and hotel delivery in Galata.
- Item
- Phone
- Pickup
- Istanbul Airport Lost Property
- Delivery
- Galata hotel handover
Turkish Airlines Lost Phone Recovery to Cape TownA Samsung S23+ left on a Turkish Airlines flight required authorization, Customs review and careful international return planning.
- Item
- Samsung S23+
- Pickup
- Turkish Airlines Lost & Found
- Destination
- Cape Town
VERIFIED REVIEWS
Verified Customer Reviews
Real customer feedback from people who used Ana Kurye for airport lost property collection, delivery and shipping assistance.
Amir Zhakin, international transit passenger★★★★★Hotel phone pickup and Istanbul Airport hand delivery.View Original Google Review
Leah Rubin, United Kingdom★★★★★Sabiha Gokcen left luggage collection and shipping to London.View Original Google Review
Ian, Minneapolis, USA★★★★★Lost luggage recovery and international shipping from Istanbul.View Original Google Review
Nasiera Harnekar, South Africa★★★★★Turkish Airlines lost phone recovery and South Africa return coordination.View Original Google Review
Problem and solution
Your Item Has Been Found. What Happens Next?
Finding your item is only the first step. Many travellers have already left Turkey and cannot return to Istanbul Airport personally. Ana Kurye can assist with the next stage by coordinating the authorization, collecting the item from the relevant office, checking the handover documents, arranging packing and delivering the item in Turkey or to a suitable international shipping provider.
Authorization Assistance
We review the required documents before a courier is assigned.
Airport Collection
Collection is attempted only after the relevant office confirms the release process.
Packing and Handover
Eligible items can be packed or handed to a selected carrier when available.
Domestic or Worldwide Delivery
Delivery options depend on item type, destination and carrier rules.
What we can collect
Items We Can Assist With
Luggage and Suitcases
Mobile Phones
Passports and Travel Documents
Laptops and Tablets
Wallets and Personal Belongings
Forgotten Hotel or Airport Items
Travel Equipment
Other Approved Personal Items
Item acceptance is subject to confirmation. Dangerous goods, prohibited items, restricted batteries, liquids, medicines, food products and customs-sensitive items may require additional checks or may not be eligible for shipment.
How the Recovery Process Works
A clear process from your first message to collection, delivery or shipping. Customs or additional checks may apply depending on the item and office procedure.
- 01
Send Us Your Lost Property Details
Share what was found, where it is held and any reference details you already have.
- 02
Prepare the Required Authorization
We explain the authorization and identification documents requested for the collection process.
- 03
Airport and Document Follow-Up
We coordinate with the relevant office after your documents are ready and accepted for review.
- 04
Secure Item Collection
After release is approved, the courier collects the item and confirms the handover.
- 05
Delivery or Shipping Arrangement
The item can be delivered locally or handed to a suitable carrier when shipping is available.
- 06
Customer Confirmation
You receive updates so you know when the collection, delivery or shipping handover is complete.
Main services
How We Can Help
Lost Luggage Recovery
Collection support for suitcases and cabin bags after the relevant office confirms release.
Lost Phone and Personal Item Collection
Authorization, airport follow-up and secure delivery for phones and approved personal belongings.
Passport and Document Recovery
Careful hand collection and delivery of passports, travel documents and confidential papers, subject to office approval.
Authorization Guidance
Help understanding which forms, identification details and recipient information may be requested.
Airport and Customs Follow-Up
Document, airport and additional check follow-up when the office or item type requires extra review.
Hotel or Address Delivery
Secure handover to hotels, residences, offices or agreed meeting points in Istanbul.
Secure Packing
Packing coordination for eligible items before local handover or carrier delivery.
International Shipping Assistance
Carrier handover support for eligible items after customer approval and operational confirmation.
Possible holding locations
Where Your Item May Be Held
The correct collection process depends on where the item is held. We review each case individually before confirming the service.
- Istanbul Airport Lost Property Office
- International Airside Lost Item Office
- Landside Lost and Found Office
- Airline Baggage Services
- Airline Delayed Baggage Department
- Airport Hotel or Lounge
- Transfer Desk or Ground Handling Office
Local delivery
Delivery in Istanbul
- Hotel delivery
- Residential address delivery
- Airport-to-city delivery
- Scheduled secure handover
Shipping coordination
International Shipping Assistance
- Packing coordination
- Courier company handover
- Postal or express shipping options
- Customer approval before shipment
Ana Kurye is not an international cargo carrier. We assist with preparing eligible items and handing them to suitable shipping providers after customer approval and operational confirmation.
Pricing
How Pricing Is Calculated
There is no single fixed price because each case is different. We confirm the service fee and expected additional costs before starting the operation whenever possible.
Request a Custom Quote on WhatsApp- Airport collection service
- Waiting and processing time
- Lost Property storage charges
- Authorization or document processing
- Customs or inspection requirements
- Packing materials
- Domestic delivery
- International courier charges
- Item dimensions and weight
Documents
Documents Commonly Required
Passport or Identification Copy
Lost Property Reference Details
Authorization Form
Recipient Information
Shipping Details, if applicable
Required documents vary depending on the office, airline, item and destination.
View Required DocumentsWhy choose us
Why Travelers Choose Ana Kurye
Local operational support for travelers who cannot return to Istanbul Airport personally.
Direct WhatsApp Support
Communicate directly with our team throughout the process.
Local Airport Collection
Our Istanbul-based courier team handles the physical collection process.
Clear Cost Information
Service fees and expected third-party costs are explained before operations begin.
Flexible Delivery Options
Depending on the item, destination and carrier rules, we assist with domestic or international delivery.
Support teams
Support for Travel Agents, Hotels and Corporate Teams
We also support travel agencies, hotels, corporate assistants and international service teams that need reliable local coordination in Istanbul. Repeat-service and agency coordination options may be available.
Coordinate with Ana KuryeFAQ
Frequently Asked Questions
Can you collect my luggage from Istanbul Airport Lost Property?
We can assist after your luggage has been located and the relevant office confirms that release to an authorized representative is permitted.
Can you collect my phone from Istanbul Airport?
We can review the case, explain documents and coordinate collection if release is approved. Phones and batteries may be subject to shipping restrictions.
Can someone collect my item after I leave Turkey?
Yes, this may be possible with the right authorization, identification documents and office approval.
What documents do you need?
Usually a passport copy, reference number, item description, authorization letter and office confirmation are requested. Requirements vary by case.
Can you ship my lost item to the UK, USA or Canada?
We can help arrange suitable shipping for eligible items. Carrier rules, customs requirements and item restrictions apply.
Can you deliver my item to a hotel in Istanbul?
Yes, collected items can usually be delivered to hotels, residences, offices or agreed meeting points in Istanbul.
Can you collect items from the international airside office?
Airside collection procedures vary. We review the office instructions before confirming whether the service is possible.
Can you collect a passport?
Passport collection may be possible only when the relevant office allows release to an authorized representative and the required documents are accepted.
How much does the service cost?
Pricing depends on the pickup process, waiting time, item type, packing, domestic delivery and international shipping charges if needed.
Are airport storage or customs fees included?
Third-party airport storage, customs, packing or carrier fees are reviewed separately when they apply. We explain expected costs before proceeding whenever possible.
How long does the process take?
Timing depends on office response, authorization, courier availability, traffic, packing and carrier acceptance.
Can you use DHL, FedEx, UPS or PTT?
Shipping may be arranged through suitable domestic or international carriers depending on item eligibility, destination and customer preference.
Can every item be shipped abroad?
No. Shipping depends on item type, carrier rules, destination country regulations, customs requirements and safety restrictions.
Are batteries, liquids or medicines accepted?
These items may require additional checks or may not be eligible for shipment. Carrier and customs rules apply.
Are you the official Istanbul Airport Lost Property Office?
No. We are an independent private collection, courier and shipping service operated by Ana Kurye. We do not find or register lost items, and we are not affiliated with Istanbul Airport, iGA, Turkish Airlines, any airline or any official Lost Property Office. We assist after the item has been located and the relevant office confirms that collection by an authorized representative is permitted.
What happens if the office refuses to release the item?
If release is refused, we explain the response and possible next steps. Collection cannot proceed without the relevant office approval.
Pickup request
Start Your Pickup Request
Complete the fields below and continue on WhatsApp. This form does not upload files to our server; it prepares your case details for WhatsApp so we can review the operation safely.
Need Help Recovering an Item from Istanbul Airport?
Send us your lost property details, reference information and current location. We will review the case and explain the available collection, delivery or shipping options.
No obligation - Fast case review - English-speaking support