TURKISH AIRLINES · LOST PHONE · INTERNATIONAL RETURN

Lost Phone Collected from Turkish Airlines at Istanbul Airport and Sent to New York

Anastasia's phone was waiting at Turkish Airlines Lost Property at Istanbul Airport. Ana Kurye collected it and arranged DHL delivery to New York, where it arrived one day later.

Anastasia’s recovered phone at the Ana Kurye office before delivery to New York — The recovered phone at the Ana Kurye office, ready for packing.

Turkish Airlines lost phone at Istanbul Airport

Not every found item at Istanbul Airport is handled by the same office. Anastasia’s phone was in the care of Turkish Airlines Lost Property, which was the starting point for its collection.

The owner had already left Turkey

With Anastasia needing the device in New York, returning to the airport herself would have meant another trip. Ana Kurye handled the local pickup once the Turkish Airlines collection process was ready.

From the airport office to a DHL shipment

After collecting the phone directly from Turkish Airlines Lost Property at Istanbul Airport, Ana Kurye arranged international delivery with DHL. The destination was New York, USA.

Anastasia received the phone one day after shipment. That timing describes this completed return and does not establish a standard delivery time for other lost-property cases.

Turkish Airlines Lost Property or IGA Lost & Found?

Turkish Airlines Lost Property and İGA Lost & Found have separate processes. The fact that an item is at Istanbul Airport does not, by itself, identify which organisation holds it.

For this phone, the holding office was Turkish Airlines Lost Property. When planning another collection, start with the found-item confirmation and identify the office named in it.

Phone confirmed found by Turkish Airlines?

Share the confirmation or Lost Property reference, a description of the phone and the destination country and postal code. Those details help establish the collection and eligible return options.

Anastasia’s Google review

In her five-star Google review, Anastasia called the service “Absolutely the best service” and thanked Özlem for retrieving the phone and getting it to New York.

Anastasia Chernikova’s public Google review about her phone’s return to New York — Anastasia’s public review and the Ana Kurye response.

Read Anastasia’s Google Review

Read the complete customer journey: Turkish Airlines lost phone recovered from Istanbul Airport.

Turkish Airlines Lost Property collection assistance · Lost phone pickup

Ana Kurye is an independent courier and lost-property collection service and is not Turkish Airlines, Istanbul Airport or İGA.